Money Back Guarantee

Pixeltec offers a re-print or money back guarantee for up to 15 days after receipt of goods. If we make an error with your order related to Printing Mistakes or Damaged then only it will be corrected to your requirements at no extra cost to you as quickly as possible. Since wallpaper is custom printed on demand, refunds are only issued if there is a printing or manufacturing issue, or damaged in transit; which cannot be resolved.

Care

The wallpaper is washable. It can be sponge-washed with mild soap solution and warm water. It should be lightly scrubbed but never use an abrasive cleanser, rough surfaced sponge, or pumice on it. They are damp proof so are not affected by atmospheric dampness. They are colorfast so washing will not result in loss of colors. Use an extended duster or an electrostatic dry dust cloth, and wipe down, left to right.

Terms

In case of any concerns, please send us photographs of the items to ascertain the reason for return which can be initiated from "My Account" section. Once the return is accepted for refund, you would be contacted by our Customer Care team for product collection. You will need to retain the item with all its seals and trappings (boxes, bags, tags, stickers etc.) intact along with the Original Invoice. You can retain a copy of the Invoice for reference and future correspondence. For any further clarifications do get in touch with our friendly customer care folks.

Cancellations: No cancellations will be accepted once an order is placed, for that visit T&C of the website.